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State Focus Haryana Report Polity & Governance Reports & Indices

Haryana scores its districts on the CM Window grievance portal, and Nuh comes sixth with 77 points

Haryana now ranks its districts on how well they clear complaints filed on the CM Window portal, the state's single grievance window. On the ranking drawn up from data to 27 October, Nuh district scored 77 out of 100 and stood sixth in the state. The score is split across four heads: 20 marks for starting action on a grievance, 25 for uploading action reports, 25 for pending and overdue cases, and 30 for disposal. Nuh took 18, 21, 14 and 24 marks respectively. Since the portal began, the district has received 42,551 grievances, of which 39,134 are closed and 3,417 are pending. No grievance there has gone more than 30 days without action being started or a report filed. Dr Sumita Mishra, Additional Chief Secretary and Financial Commissioner for Revenue and Disaster Management, chaired the review and told districts to record the full subject of every complaint on the portal and to keep user profiles updated.

Nuh's score: 77 out of 100 Rank in Haryana: sixth Grievances received: 42,551
Why it matters for exams: CM Window is Haryana's statewide grievance redress portal and a named state initiative.
UPSCSSC

In plain words

CM Window Mukhyamantri Window — Haryana's online grievance portal, through which complaints reach departments and are tracked to disposal.

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