Ladakh's IT Department holds a UX4G workshop with MeitY on citizen-friendly government websites

27 October 2026

The Information Technology Department of the Union Territory of Ladakh held a one-day workshop on UX4G at the LAHDC Conference Hall in Leh, in collaboration with the Ministry of Electronics and Information Technology. UX4G stands for User Experience for Government, an initiative to make digital public services more accessible, efficient and citizen-friendly. The theme of the workshop was 'Digital Transformation through User Experience'. The National e-Governance Division delivered sessions on service design and citizen experience. The agenda covered design thinking, user experience research and audits, improving web and mobile applications, the UX4G Design System and its audit tools, and a case study on real-world challenges. The aim was to build technical skills for developing, designing, managing and maintaining government websites and portals, with a focus on usability and accessibility.