A dashboard in the Home Minister's office: Kerala Police get a digital complaint tracker

3 November 2026

Kerala has launched a digital system to register and follow up public complaints that reach the Home Minister directly.
Home Minister Ramesh Chennithala inaugurated it at Thiruvananthapuram.
Under the system a complaint is registered at once, the complainant is told what action follows, and the status can be checked online.
Alongside it the Home Department will run a project called HOMeS, which puts a dashboard in the minister's office for real-time monitoring of matters such as missing-persons cases and fraud cases.
The minister said the system will be used only to track the progress of investigations and improve coordination between wings, and will not interfere with police investigations.
The dashboard will also let the office watch how first information reports are being registered.
The aim is to make the working of the police more open to the public.